Refund Policy

Effective date: August 1, 2026

We want you to be happy with your purchase. If something is not right, this policy explains how our satisfaction guarantee, returns, and refunds work.

Our 30-Day Satisfaction Guarantee

If you are not satisfied within 30 days of your order, contact us for a refund of the purchase price of your first bottle — even if it has been opened. We stand behind our products and want you to try them with confidence.

How to Request a Refund

Email support@rocksolidplus.com with your order number and a brief note about why you would like a refund. Our team responds within 1 business day and will walk you through the next steps.

Return Shipping

For a standard satisfaction return, you are responsible for return shipping costs. If your item arrived damaged or you received the wrong product, we cover the cost — see below.

Refund Processing

Once your return or request is approved, we issue the refund to your original payment method within 5–10 business days. Depending on your bank, it may take a few additional days to appear on your statement.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, email support@rocksolidplus.com with a photo within 30 days and we will send a replacement or issue a full refund at no cost to you.

Subscription Orders

You can cancel a subscription anytime before your next billing date from your account or by emailing support. Orders that have already shipped are handled under the guarantee above.

Contact Us

Need help with a refund? Call (888) 840-6399, email support@rocksolidplus.com, or write to RockSolid Plus, PO Box 2355, Westwood Blvd, Los Angeles, CA 90064.